Episode 80: Pentair IntelliConnect Overview, Quick Start Guide, and Setup with Rodney McCall and Brian King
Episode 80: Pentair IntelliConnect Overview, Quick Start Guide, and Setup with Rodney McCall and Brian King
In this episode, we sat down with Rodney McCall and Brian King to discuss the Pentair IntelliConnect. When these first came out we were stoked to be able to have different options for automation. It allowed us to have the chance to automate the one pump, one filter type pools. For us, those were some of the toughest customers to sell automation to because the larger systems may have been outside their price range. It was a game-changer for us at Brothers Pool Service and we know it has been for many companies.
As always though, learning a new product can be tricky and we understand that, so we wanted to break it down in a way that can help you get a better grasp of it. We discuss what the IntelliConnect is designed to do, why Pentair chose to develop it, what comes with the product when you purchase it, what can be connected to it, and go through the quick start guide. We also discuss a few tricks on setting up the wireless connection and the new Pentair Home App. We learned several things in this episode so we are excited to share it with you!
Today’s Guests
Rodney McCall:
Pentair Global Growth Process Leader
Has extensive technical experience with variable- speed applications and pool hydraulics instruction.
Rodney has been in the pool business almost his entire working life. He started as a lifeguard when he was 15, worked at a pool store, clean pools during college, sold chemicals to commercial pools, and worked for vinyl liner company. Also, his father treated water while in the army! It must be in the blood.
Rodney has now worked for Pentair 16 years.
Brian King:
Pentair Training Projects Manager
Brian has worked at Pentair for 34 years! His specialty is training.
Brian got started in the pool business by selling Kreepy Krauly Pool Cleaners door to door. We loved this story when he shared it with us. He explained that if you could get the cleaner in the pool for a demonstration it was a done deal 80 percent of the time!
Resources
Time-stamped show notes
Meet Brian King [01:27]
Meet Rodney McCall [03:45]
The history of I.O.T (Internet of Things) for Pentair [06:42]
Why the Intelliconnect was created [09:38]
The Intelliconnect purpose [14:35]
Intelliconnect and pump communication [18:20]
We should have followed up with homeowners on pump savings [26:10]
The benefits of switching from a single speed pump to a variable speed pump [27:50]
Inside the Intelliconnect box [31:50]
Information about install for professionals [33:50]
Pre-installation checklist [37:50]
Most difficult part about installing Intelliconnect [46:15]
Pairing the Intelliconnect to the wireless router [47:10]
Difficulty connecting… try this. [52:10]
Downloading the app [57:10]
Safety tip! [1:07:55]
Automatic software updates [1:18:00]
New app on the way [1:20:00]
Best way to explain Intelliconnect to the homeowner [1:23:20]
How to get trained on the Intelliconnect [1:31:45]
Podcast and Books Suggestion [1:36:11]
Sponsors
Pentair