Episode 68: Heaters 101 - Pentair MasterTemp and Max-E-Therm Heater Overview with Zack Pickard, Matt Huntley, and Carlos Gomez
Episode 68: Heaters 101 - Pentair MasterTemp and Max-E-Therm Heater Overview with Zack Pickard, Matt Huntley, and Carlos Gomez
Understanding a heater can be one of the most challenging things in our industry, it definitely was one of the most challenging aspects for us. That’s why we wanted to sit down with the Pentair experts to get a crash course on all thing’s heaters. In this episode Zack, Matt, and Carlos did a great job explaining how a heater works using the correct terminology so that you can explain it to a customer out in the field. This will not only expand your knowledge, but it will also give you a leg up as a professional in the conversation. A few other vital things we discuss are how to size a heater properly, the proper plumbing placement for a heater, and what exactly a heater bypass is.
We also talk about Pentair’s MasterTemp and Max-E-Therm heaters. The guys discuss each heater, the sizes they come in, how to identify them in the field, as well as some of the features and benefits. We know as pool professionals, you will find their heaters out in the field and understanding them better makes a big difference. If you are wanting more hands-on training Carlos explains where you can find that information and what Pentair has available to help.
Find Pentair Below:
Books & Podcasts Mentioned:
One Good Turn by: A Natural History of the Screwdriver and the Screw by Witold Rybczynski
Into Thin Air: A Personal Account of the Mt. Everest Disaster by Jon Krakauer
Episode Sponsors:
Shownotes
Zack Pickard introduction [01:43]
Matt Huntley introduction [03:20]
Carlos Gomez introduction [06:50]
How a swimming pool heater works [11:15]
Sta-Rite acquisition [12:30]
MasterTemp Discussion [14:05]
Max-E-Therm Discussion [14:45]
How to choose between MasterTemp and Max-E-Therm heaters [16:34]
TechSmart App for swimming pool service professionals [21:00]
Tools for diagnosing swimming pool heaters [28:35]
Gas, Propane, or Electric [30:05]
Warranty and everything else inside the heater box [31:49]
Choosing the right heater for the right size swimming pool [32:39]
Plumbing location [37:50]
Ph effects the swimming pool heater [42:04]
Heater bypass discussion [42:35]
Using the right pump for a pool with a heater [43:50]
Water chemistry and heaters [47:35]
The best way to tell a client they need to replace their heater [49:00]
Heater checklist before selling [53:05]
Rodent protected on Master-Temp heater [01:02:00]
Indicators a rodent has been inside the heater [01:03:35]
Most Frequently asked questions at seminars [01:05:29]
Hands on training [01:11:10]
Books and Podcast recommendations [01:13:35]