Episode 270: Becoming a Pentair Heater & Automation Expert by Reading & Warranty Repairs with Matthew Horowitz of Poolponics
Matt Horowitz highlighted the significance of continuous learning and staying updated on new products and technologies in the pool industry. Matt stressed the importance of maintaining close relationships with industry experts like Tish Dibble and Jason Hall from Pentair to stay informed about new products. Actively seeking information on upcoming products and updates ensures that he remains well-versed in the latest advancements.
Matt's hands-on experience with Pentair warranty service provided him with valuable insights into various pool equipment, including heaters and automation systems. This practical experience enabled him to understand the intricacies of different products and troubleshoot effectively. By engaging with new technologies and products, Matt expanded his knowledge base and enhanced his expertise in the field.
Furthermore, Matt's dedication to ongoing education and professional development is evident in his proactive approach to learning. Attending Pentair University and participating in training sessions regularly allowed him to deepen his understanding of pool equipment. By investing time and effort in learning, Matt positioned himself as a go-to expert in heaters and automation systems.
Overall, Matt's commitment to continuous learning and staying updated on industry trends has been instrumental in his success as a pool service provider. By staying informed about new products and technologies, he can offer high-quality services to his clients, troubleshoot effectively, and adapt to changing market demands. This dedication to ongoing education underscores the importance of continuous learning in achieving success and maintaining a competitive edge in the pool industry.
Topics Discussed
[00:02:49] Pool business transformation journey.
[00:06:03] Starting a pool cleaning business.
[00:10:16] Pricing strategies in business.
[00:12:54] Pool service industry evolution.
[00:17:13] Pool service quality standards.
[00:21:29] Struggles with managing employees.
[00:24:13] Pool business end game.
[00:29:06] Graduating with 148 credits.
[00:32:07] Challenges in transitioning careers.
[00:37:04] Ongoing education process.
[00:39:29] Pool industry expertise.
[00:44:00] New company challenges and sustainability.
[00:45:59] Successful product development strategies.
[00:50:33] Be thorough, not in a rush.
[00:54:28] Service tips for business growth.
[00:58:02] Salt pools debate.
[01:00:29] Importance of pool chemistry.
[01:05:23] The pool industry's current condition.
[01:09:39] Quality versus quantity in pool care.
[01:13:29] Pricing strategies in different areas.
[01:15:55] Bragging on social media.
[01:22:05] Floor cleaner and valve rotation.
[01:23:14] Favorite pool to hang out.
[01:26:50] Vegas pools and memories.
