Episode 224: Raypak - 70 Years of Heating Innovation with Justin Reyes & Gavin Chaze
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Episode Summary
Today, we sit down with Justin Reyes and Gavin Chaze of Raypak Pool & Spa, the world’s leading manufacturer of copper finned boilers and heaters and, since 1953, the industry standard for pool heating technology. Justin is the company’s Associate Marketing Manager while Gavin serves as Regional Sales Manager for California.
Raypak’s state-of- the-art Oxnard facility prepares the company to meet ever-increasing demands as the company continues to grow. They seek not just to provide innovative and intuitive products, but also to serve as an educational resource to pool professionals and even homeowners.
Listen in as Justin and Gavin dive deep into the multifaceted products and services offered by Raypak. They speak of the company’s early beginnings since its founding in 1947 as purely a manufacturer of boilers and space heaters, before penetrating the pool industry six years later.
They also discuss how Raypak is leading the industry via its collaboration with innovation insiders on the best way to design products that improve the quality of life of both pool owners and servicers.
In a similar vein, Raypak provides three levels of training to pool professionals via its Innovative Learning Centers. Through this initiative, Raypak as an industry leader not only continues to shape the pool heating market, but also the people who have dedicated their careers to the space.
Here’s a glimpse of what you’ll learn
01:19 - Justin and Gavin’s journey in the pool industry and why they joined Raypak
10:53 - How Raypak got started and built its strong reputation
18:32 - Discussion on boilers and space heaters, and their connection to pool heating
30:26 - Raypak’s foray into the swimming pool space
32:58 - The AVIA
43:04 - How automation provides ease to the homeowner
45:58 - How Raypak supports pool professionals
54:04 - About Raypak’s Innovative Learning Centers
57:31 - Breaking down Raypak’s three levels of training
1:02:22 - New products
Key Quotes from episode
Raypak is probably the only manufacturer in the pool industry that provides you with accurate safety caution verbiage on the screen. ~Gavin
We’ve always been a company that stood by servicers, so we’ve always provided excellent training. When we make the heater, we make it serviceable. ~Gavin
We need to make sure that we are innovating in a way that includes servicers in the process. We have a history of building products that are great, but there is always room for improvement. ~Justin
