Episode 150: How Pool Service Companies Can Integrate Leak Detection with Lance & Brad of Anderson Manufacturing
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Episode Summary
Anderson Manufacturing is a family-owned company offering a line of leak detection equipment, tools, supplies, and training for pool professionals. They are driven by the task of helping the pool professional find and fix leaks more efficiently and effectively. Over the last 40 years, Anderson has expanded their product line into a complete assortment of products that addresses all aspects of the leak detection process and have become the industry leaders.
Speaking with us today are Lance Anderson and Brad Madison. They share Anderson’s approach to leak detection, first by processing testimony, observation, and logic to determine whether there is a leak, then by pinpointing the source and cause for the leak.
Listen in and learn how pool service companies can incorporate the basic tools and skills of leak detection to provide the best experience for the homeowner that may have a leak problem. We also discuss Anderson’s Leakalyzer and first responder kit, as well as when pool professionals should consider calling in dedicated leak detection experts for a particular case.
Topics Discussed
00:54 - An introduction to Anderson Manufacturing
06:51 - Why finding leaks is a problem-solving task
08:19 - Using testimony, observation, and logic to get a conclusion
10:45 - Common signs and symptoms that show a pool has a leak
15:22 - Should you pressure test a pool every time you drain it?
17:40 - Questions to ask the homeowner and basic equipment to have
19:20 - How to use Anderson’s Leakalyzer and analyze results
23:54 - How the Leakalyzer determines a yes or no answer
25:00 - Using the Leakalyzer on service bids
27:39 - How evaporation factors into the results
32:15 - Maximizing your time and resources when looking for leaks
37:21 - Pricing differently for pools that have leaks due to high chemical costs
41:57 - The next steps once a leak is identified
47:49 - How to segment the pool into sections
51:16 - How to use Anderson’s first responder kit
54:35 - Recommendations for those building or renovating a pool
1:00:27 - At what point should you call a professional and hand the job over to them?
1:01:43 - What to look for in a leak professional
1:05:25 - Lance and Brad’s parting thoughts
1:08:11 - Service guy leak checklist
Leak Job Record Download
Resources Mentioned
First Responder Kit (Use Promo Code POOLCHASERS for Discount)
Key Quotes From Episode
A leak is a problem either because something is getting into this somewhat closed system or something is escaping from it. ~Lance
When there’s a leak to be found, it’s easier to justify the time that you spend using the Leakalyzer and then pursuing and giving a complete report on whether that pool is leaking or not and where all the leaks are. ~Lance
If you don’t understand how to approach leaks properly, you’re going to hunt and peck, and you’re not going to know where to start, and you’re not going to have a systematic approach that’s going to help you get to a conclusion. ~Lance